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Medical Examiner Officer

Band 5

Main area
317 Medical Examiner - Corporate
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
317-2022-09-038-A
Site
Trustwide
Town
317 01 Freeman Hospital
Salary
£25,655 - £31,534 per annum
Salary period
Yearly
Closing
05/07/2022 23:59
Interview date
27/07/2022

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

Rated ‘Outstanding’ by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

Newcastle upon Tyne Hospitals NHS Foundation Trust are expanding the Medical Examiner Service to include all Community deaths within Newcastle upon Tyne. This is part of the National implementation of the Medical Examiner Service in England and Wales. This is an exciting opportunity to expand our team of Band 5 Medical Examiner Officers. This post is supporting a Monday - Friday Service.

This post will:

  • provide greater safeguards for the public by ensuring proper scrutiny of all non-coronial deaths
  • ensure the appropriate direction of deaths to the coroner
  • provide a better service for the bereaved and an opportunity for them to raise any concerns to a doctor not involved in the care of the deceased
  • improve the quality of death certification
  • Improve the quality of mortality data

The role will involve not only working closely with the Medical Examiners in the independent scrutiny of deaths, but also supporting the physicians caring for patients to determine that deaths are appropriately recorded and in a timely manner.

  • Interview Date 27/07/2022
  • 37 Hours 30 Minutes/Week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Newcastle Hospitals encourages all staff and volunteers who are appointed to join the Trust to be fully vaccinated against COVID-19.

 

 

Main duties of the job

This role will incorporate administrative skills in ensuring necessary paperwork is accurate and complete, but also excellent communication skills in liaison with the multidisciplinary team, bereaved families, and where required the Patient Safety, Legal or Complaints teams. Part of the day-to-day work will also involve investigation work and perusal of patient health records.

This role is critical to the development of a responsive and fluid service which is adaptable to the needs of the Trust, our patients, and our workforce. Successful candidates will have a proactive role in shaping the service as it develops and adapts to meet the needs of those who are sadly bereaved.

The Medical Examiner Officer role offers an opportunity for the successful applicant to enhance their knowledge and expertise regarding pathways of care but also to advance their communication skills. This role is a highly responsible and involved role and will require a dedicated, driven, and flexible applicant with a genuine enthusiasm for this area of work.

Previous knowledge working with the Bereavement Service would be advantageous within this role.

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.

Rated ‘Outstanding’ by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Detailed job description and main responsibilities

  • To support the Medical Examiner in their role in scrutinising the circumstances and causes of death.
  • To be a point of contact and source of advice for relatives/carers of deceased patients, health professionals, coroner and registration service.
  • To be responsible for the day to day organisation and management of the Bereavement across Newcastle upon Tyne Hospitals NHS Foundation Trust, ensuring the highest standards of customer care and maximising use of resources.
  • To act as a line manager to the Bereavement officers and the administrative staff within Bereavement Services.
  • To provide training and support to junior doctors and nursing staff regarding legal requirements relating to registration of death, completion of necessary investigations including referral to the Coroner’s office.
  • To work confidently and professionally with all grades of staff and external professionals to ensure the correct running of the medical examiner service in accordance with both statutory and Trust requirements.
  • Ensure all staff are able to respond in an emergency or Major incident situation.
  • Oversee and provide support to medical colleagues and ward staff in relation to notification of death and repatriation procedures.
  • Communicate effectively with all staff groups across the organisation.
  • Oversee compliance and undertake staff appraisal, training and development.
  • Assist in the delivery of end of life care audits.
  • Establish and maintain good working relationships with supporting services including Chaplaincy, mortuary and undertaker providers.
  • To manage and work as part of a team, having a flexible approach, to ensure that all duties are carried out efficiently, in a sensitive and timely manner.
  • To provide on-going support, training and supervision to staff.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Person specification

Qualifications & Education

Essential criteria
  • Educated to -Degree level or equivalent relevant experience

Knowledge & Experience

Essential criteria
  • Specialist knowledge of Bereavement Services within an Acute Hospital
  • Previous Bereavement Office administration experience including: o Knowledge of Trust principles, policies and Governance regulations o Specialist knowledge of notification of death requirements Extensive experience of dealing with members of the public who may be distressed and bereaved Basic Counselling skills course or experience
  • Completion of the e-learning MEO core training modules prior to starting the post.
  • Knowledge and experience of selection and recruitment process
  • Knowledge and understanding of Trust and NHS Policies and Procedures
  • Knowledge and understanding of the Data Protection Act 1998
  • Good understanding of major incident planning and procedures related to Bereavement Services
Desirable criteria
  • Previous experience of Managing Bereavement Services
  • Leading or directing a team or Department
  • To be able to lead change Management
  • Knowledge of the Patient Administration System
  • Understanding of Health and Safety statutory requirements
  • Understanding of confidential issues
  • Evidence of continuing professional development

Skills & Abilities

Essential criteria
  • Able to establish good working relationships with a wide range of professional groups internal and external to the trust
  • Strong Communication/interpersonal skills with an ability to communicate effectively and the sensitivity with relatives or representatives of the deceased and to communicate with bereaved of all faiths and communities in a sensitive and understanding manner.
  • Strong Staff management and leadership skills
  • Excellent organisational /time management skills
  • Ability to:- o manage staffing resources effectively o meet strict deadlines and work under pressure o deliver staff training o standardise working practices
Desirable criteria
  • IT Skills
  • Data Analysis skills

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in People: GoldMindful employer.  Being positive about mental health.Age positiveDisability confident employerCare quality commission - OutstandingDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant Gold AwardRIDI Awards Finalist 2021Stonewall Gold 2022

Documents to download

Apply online now

Further details / informal visits contact

Name
Angela Scott
Job title
Lead Medical Examiner Officer
Email address
angela.scott3@nhs.net
Telephone number
0191 2829786