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Ward Clerk

Band 2

Main area
317 Ward 36 NCCC - FH
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
317-2022-25-16-DR
Site
Freeman Hospital
Town
317 01 Freeman Hospital
Salary
£18,870 - £19,918 per annum
Salary period
Yearly
Closing
Today at 23:59
Interview date
01/07/2022

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

Rated ‘Outstanding’ by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

An exciting opportunity has arisen for a full time enthusiastic and motivated ward clerk to join our team on Ward 36, NCCC. We are looking for a reliable and highly organised individual who has excellent communication skills. You must also be able to demonstrate an adaptable, enthusiastic approach to your work, and the ability to manage your workload with various competing demands for your attention within a busy clinical area. You must be able to be courteous, respectful and helpful at all times.

  • Interview Date 1 July 2022
  • Full time 37 hours 30 minutes/week
  • Shift pattern - 4 shifts per week (x2 08:00-17:45 and x2 08:00-18:00) operating over a 7 day service. 
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Newcastle Hospitals encourages all staff and volunteers who are appointed to join the Trust to be fully vaccinated against COVID-19.

Main duties of the job

Basic IT knowledge is essential. Previous experience with e-record and working within a ward clerk environment is desirable. Training will be provided for use on the chemocare system used within Ward 36. 
The role involves providing a front line clerical service to clinical staff within the ward, ensuring an appropriate standard of support is delivered in a timely manner. You will provide a meet and greet service to visitors, patients and staff. A key responsibility for the post holder is to ensure the timely and accurate inputting of data is captured for all daycase and outpatient activity, admissions, transfers and discharges of patients.
Additional duties will include stock ordering, supporting the nursing team and bed management team. The post is to join our three existing ward clerks and participate in a rotational team covering the front desk reception and nurses station reception as well as rotation of shifts covering a 7 day service with weekend work essential. The working hours of the role will be 8-6pm Monday-Sunday. Ward clerks work 4 days per week on a rotational shift pattern. 

Please contact Ashleigh Hughes (Senior Sister, Ward 36) for further information or informal visits. 

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.

Rated ‘Outstanding’ by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Detailed job description and main responsibilities

  • To provide and maintain efficient and effective administrative support to the Ward Sister/ Charge Nurse and multidisciplinary team.
  • Contribute to the delivery of a consistently high standard of patient care as part of the multi-disciplinary team.
  • Ensures case notes, investigations, X-rays and results are available for new admissions, ward rounds and multi-disciplinary team meetings.
  • To ensure that case notes are correctly maintained following departmental guidelines and compliance with legislation (Caldicott Guidelines etc).Ensuring PAS system is up to date and accurate.

Person specification

Qualifications & Education

Essential criteria
  • NVQ 2 level qualification / experience and/or minimum of 4 GCSEs, Level 4 – 9 (A – C), including English Language, or equivalent level qualification or relevant experience.

Skills & Abilities

Essential criteria
  • Basic IT skills
  • Ability to communicate with members of the public and healthcare providers.
  • Able to work effectively alone or part of the multidisciplinary team
  • Effective organisation and time management skills

Desirable

Desirable criteria
  • Competent with Microsoft Office software including Outlook; ICT Level 1 Qualification or equivalent
  • Previous experience working within the NHS
  • Knowledge of the eRecord, Mermaid, Casis, ERA and or Tracking systems

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in People: GoldMindful employer.  Being positive about mental health.Age positiveDisability confident employerCare quality commission - OutstandingDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant Gold AwardRIDI Awards Finalist 2021Stonewall Gold 2022

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ashleigh Hughes
Job title
Senior Sister
Email address
ashleigh.hughes4@nhs.net
Telephone number
01912139389