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The Newcastle upon Tyne Hospitals NHS Foundation Trust logo
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Medical Secretary/Support Secretary

Band 3

Main area
317 Administration - DH
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
Monday to Friday (Various Hours/Week)
Job ref
317-2022-09-36-DR-C
Site
Dental Hospital
Town
317 02 Royal Victoria Infirmary
Salary
£20,330 - £21,777 pro rata
Salary period
Yearly
Closing
Today at 23:59
Interview date
08/07/2022

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

Rated ‘Outstanding’ by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

An opportunity has arisen within the Dental Services Directorate for a Medical Secretary/Support Secretary to provide an efficient and comprehensive secretarial service to Consultants and other clinical members of their team.

  • Interview date: 8 July 2022
  • Various Hours/Week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Newcastle Hospitals encourages all staff and volunteers who are appointed to join the Trust to be fully vaccinated against COVID-19.

Main duties of the job

Applicants should be articulate, have excellent communication and interpersonal skills with the ability to prioritise a heavy workload.  You should also have audio typing experience, organisational skills and have the ability to work without direct supervision.  NHS secretarial experience is desirable.

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.

Rated ‘Outstanding’ by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Detailed job description and main responsibilities

  • Working within a team of administrative staff to provide a comprehensive an administrative and secretarial support service to Consultants, Medical Staff and other clinical members of their team i.e. Specialist Nurses.

  • Communicates with patients regarding appointments and admissions at the request of the medical staff.

  • Provide cover for Senior Medical Secretary / Team Leader as required

  • Cover Medical Secretary/Support Secretary posts Trust wide as required.

Person specification

Qualifications & Education

Essential criteria
  • Appropriate NVQ III Certificate (e.g. Business Administration, Secretarial Support etc) or equivalent level qualifications / relevant experience

Qualifications & Education

Essential criteria
  • English Language qualification to GCSE level 4 (or above) or equivalent level qualification / relevant experience

Knowledge & Experience

Essential criteria
  • Experience of secretarial procedures

Knowledge & Experience

Essential criteria
  • Audio typing experience

Skills & Abilities

Essential criteria
  • IT skills to include office software packages
  • Advanced keyboard skills including a high standard of word processing skills (e.g. OCR / RSA II or equivalent level qualification / experience)
  • Excellent communication skills

Desirable

Desirable criteria
  • OCR / RSA III
  • NHS secretarial experience
  • Working Knowledge of NHS Systems e.g. eRecord
  • Knowledge of Medical Terminology
  • Ability to manage time effectively and work on own initiative

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in People: GoldMindful employer.  Being positive about mental health.Age positiveDisability confident employerCare quality commission - OutstandingDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant Gold AwardRIDI Awards Finalist 2021Stonewall Gold 2022

Documents to download

Apply online now

Further details / informal visits contact

Name
Joanne Patrick
Job title
Administration Manager
Email address
Joannepatrick@nhs.net
Telephone number
0191 2825149