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E W D Support Officer- Resuscitation

Band 3

Main area
317 HR Education & Training Patient Care
Grade
Band 3
Contract
9 months (Post 1- Fixed term until 31st March 2023)
Hours
  • Full time
  • Part time
Post 1- 37.5 hours/week
Job ref
317-2022-17-014
Site
Royal Victoria Infirmary
Town
317 02 Royal Victoria Infirmary
Salary
£20,330 - £21,777 per annum
Salary period
Yearly
Closing
Today at 23:59
Interview date
07/07/2022

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

Rated ‘Outstanding’ by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

Fixed Term, Full Time, 37 Hours 30 Minutes/Week Until 31/03/2023. Part time option available if preferred.

This is an exciting and challenging opportunity for well-motivated and enthusiastic individuals to join our Resuscitation Education team to provide strong administrative and operational support to the key clinical team.  The successful candidates will be required to work across the Trust which includes Freeman, Royal Victoria Infirmary, CAV and Community.

They will be primarily responsible for the organisation of Resuscitation courses, events, and exams throughout the year.

We are looking for experienced and motivated administrators who have an innovative and challenge-seeking attitude to problem solving.  Someone who is responsive, adaptable, and flexible with highly effective communication skills. A person willing to take responsibility for their own workload and time management. An interest and some knowledge in resuscitation would be desirable.

  • Interview Date: 7th July 2022
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

Roles & responsibilities include the strategic organisation of resuscitation courses working with other members of the Resuscitation Team.

Working with course directors to deliver and evaluate courses and to work as part of the team in the preparation of courses which will include delivering and assembling resuscitation equipment. You will participate in national and local audits such as National Cardiac Arrest Audit (NCAA).  Liaise with other members of the Education & Workforce Development team to build and sustain effective communications within the wider service to ensure good team working and collaborative working practice.

This role will also require you to liaise with outside agencies such as the Resuscitation Council (UK) and to develop an understanding of their course booking systems.  IT skills are essential.

The role will entail some physical activity; moving/delivering resuscitation equipment as required to end users. Candidates should be aware of the physical aspects of this role.

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.

Rated ‘Outstanding’ by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Detailed job description and main responsibilities

  • To be a key member of the Education and Workforce Development Team specialising in Resuscitation but maintaining a wider corporate brief in line with the corporate agenda for Education and Workforce Development.
  • To assist the Resuscitation Team including Clinical and Faculty staff in providing high quality educational experience.
  • Be an effective part of the multi-disciplinary team under the direction of the EWD Managers (Resuscitation), contributing to the operationalising of the Resus Strategy.
  • To assist in ensuring that all clinical and equipment requirements for the Resus training are provided and set up appropriately and in a timely fashion.
  • To provide customer focussed clinical support to the Resus Team.
  • To work as a key member of the EWD team to ensure that the education needs of a multi-disciplinary team are met effectively at departmental and leaner level.
  • To abide by Trust policies and procedures.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Newcastle Hospitals encourages all staff and volunteers who are appointed to join the Trust to be fully vaccinated against COVID-19.

Person specification

Knowledge

Essential criteria
  • Understanding of confidentiality
  • Good standard of education to GCSE level or equivalent
  • Good literacy and numeracy skills
Desirable criteria
  • Understanding of basic safeguarding
  • Knowledge and experience of using medical training equipment
  • Knowledge and experience of Microsoft operation systems and Office applications

Skills

Essential criteria
  • Basic IT skills
  • Ability to be responsible for own development, identifying training needs, set personal objectives and attend appropriate training as agreed by line manager
  • Ability to work effectively under minimal supervision, as part of the multi-disciplinary team and prioritise work under pressure
  • Excellent organisational skills
  • Team player with a flexible approach
  • Attention to detail and ability to meet tight deadlines
  • Demonstrable record of customer service skills
  • Excellent communication and interpersonal skills across a wide range of staff, Trust colleagues, students, patients, and external clients, verbally, electronically and in writing

Experience

Essential criteria
  • Knowledge and experience of Resus Council Curricula
  • Previous experience in dealing with complaints or incidents
  • Ability to plan and manage a schedule to ensure appropriate resources and equipment are available for all training events
  • Ability to plan, prioritise own and delegated work tasks and activities
Desirable criteria
  • Knowledge and experience of Resus Council Curricula
  • Previous experience of delivering education or training

Qualifications

Essential criteria
  • NVQ Level 3 in appropriate subject (or on pathway) or equivalent qualification / experience
  • Good literacy and numeracy skills

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in People: GoldMindful employer.  Being positive about mental health.Age positiveDisability confident employerCare quality commission - OutstandingDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant Gold AwardRIDI Awards Finalist 2021Stonewall Gold 2022

Documents to download

Apply online now

Further details / informal visits contact

Name
Ashlynne Bell
Job title
E W D Support Officer - Resuscitation
Email address
ashlynne.bell@nhs.net
Telephone number
01912825793