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Clerk/Typist

Band 2

Main area
317 Paediatric Surgery Specialty - RVI
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
317-2022-18-027-B
Site
Royal Victoria Infirmary
Town
317 02 Royal Victoria Infirmary
Salary
£18,870 - £19,918 per annum
Salary period
Yearly
Closing
Today at 23:59
Interview date
06/07/2022

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

Rated ‘Outstanding’ by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

The paediatric surgery department within the Great North Children’s Hospital are seeking to recruit a clerk typist to support the team. 

We provide many types of routine and emergency surgery for children of all ages in the Great North Children’s Hospital at the Royal Victoria Infirmary.  Our team see children from across the North of England, from Leeds to Edinburgh, and Whitehaven to Tynemouth.

This is a suitable post for an individual wishing to further develop their clerical skills, with a view to progressing to a medical secretary post.

  • Interview Date: 6 July 2022
  • 37 hours, 30 minutes/week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Newcastle Hospitals encourages all staff and volunteers who are appointed to join the Trust to be fully vaccinated against COVID-19.

Main duties of the job

The paediatric surgery department is a dynamic place to work in and we are seeking a highly motivated individual who is highly organised and can prioritise their workloads.

Contributes to the department by providing a clerical / typing service and supporting the secretarial team.

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.

Rated ‘Outstanding’ by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Detailed job description and main responsibilities

  • Working within a team of administrative staff supporting the provision of an efficient secretarial support service to Consultants, Junior Medical Staff and other clinical staff within their team, i.e. Specialist Nurses.
  • Audio typing of letters and documents.
  • Deal with telephone enquires promptly.
  • Communicate with patients regarding appointments and admissions at the request of medical staff.
  • Cover admin posts Trust wide as required.

Person specification

Qualifications

Essential criteria
  • Minimum of 4 GCSEs, Level 9 – 4 (A*- C), including English Language, or equivalent level qualification or relevant experience
  • OCR I or equivalent qualification / experience
  • Understanding of confidentiality issues
Desirable criteria
  • Successful completion of an intermediate (Level 2) apprenticeship in Business Administration

Knowledge

Essential criteria
  • Understanding of confidentiality issues
Desirable criteria
  • Previous work experience
  • Understanding of medical terminology
  • Previous audio typing experience

Skills

Essential criteria
  • Good IT skills to include office software packages
  • Good keyboard skills and text processing ability
  • Good communication skills both written, verbal and telephone skills
  • Team-worker/ability to work unsupervised
  • Ability to be flexible and work as part of a team
Desirable criteria
  • Ability to manage time effectively and work on own initiative

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in People: GoldMindful employer.  Being positive about mental health.Age positiveDisability confident employerCare quality commission - OutstandingDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant Gold AwardRIDI Awards Finalist 2021Stonewall Gold 2022

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Carly Holness
Job title
Senior Medical Secretary
Email address
c.holness@nhs.net
Telephone number
01912825512