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Project Assistant

Band 3

Main area
317 HR Technology Enhanced Learning
Grade
Band 3
Contract
Fixed term: 12 months (12 months from date of appointment)
Hours
Full time - 37.5 hours per week
Job ref
317-2022-20-026
Site
Trustwide
Town
317 Trustwide
Salary
£20,330 - £21,777 per annum
Salary period
Yearly
Closing
Today at 23:59
Interview date
04/07/2022

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with around 16,000 staff and an annual income of £1 billion.

Rated ‘Outstanding’ by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

We are looking for two self-driven and motivated individuals to join the Technology Enhanced Learning team in the rollout of a new Virtual Learning Environment (VLE) across the Trust. The successful candidates will be responsible providing training and support in the use of the VLE across the Trust. This will involve Teams sessions, drop-ins, Ward walkabouts and any other appropriate method to ensure that we can support as many members of staff as possible. Full training in the use of the VLE will be provided.

The ideal candidates will have experience of using elearning systems and be confident in presenting and explaining information to groups, experience in the use of Excel and analysing data is also essential.

You will be joining a small team of Learning Technology Specialists within an established Learning and Development Team. Learning and Development is part of the Education and Workforce Development function which also includes Library and Information Services, Leadership, Resuscitation Training, Simulation and Human Factors, Vocational Training, and Postgraduate and Undergraduate Medical Education.

  • Interview Date: 4th July 2022
  • 37 hours, 30 minutes/week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

Main duties of the job

To ensure the smooth delivery of the Virtual Learning Environment by leading the delivery team to deliver training in the effective use of the Virtual Learning Environment to staff across the Trust.

To run reports as required for use in the set up and configuration of the Virtual Learning Environment.

Provide general administration and reception support to the Education and Workforce Development Department, supporting identified projects as and when directed, including:

  • Manage all ‘front of house’ administration tasks including reception duties, general enquiries, message point and hospitality.
  • Be responsible for booking and allocation of facilities using the Room Booking System to ensure accurate occupancy reporting. Negotiating with staff and liaising with Senior Workforce Development Officer and Managers to optimise room use.
  • Deal with telephone enquiries, e-mails and personal callers in a professional manner, redirecting enquiries, taking messages and responding as appropriate using relevant office systems.
  • Data entry of learner and qualification data.
  • Creating and maintaining spreadsheets and databases in relation to learner and qualification details.
  • Provide booking/administration provision for a range of education and training programmes.
  • Updating training records accurately following completion of education and training programmes.

Working for our organisation

Newcastle Hospitals NHS Foundation Trust is one of the busiest, largest and most successful teaching NHS foundation trusts in the country, with over 18,000 staff and an annual income of £1 billion.

Rated ‘Outstanding’ by the CQC for the second consecutive time in 2019, we have a long history of providing high quality care, clinical excellence, and innovation in medical research regionally, nationally and internationally.

We’re also proud to be the second largest provider of specialised services in the country. This means we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

Our staff oversee around 1.84 million patients ‘contacts’ each year, delivering high standards of healthcare.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Detailed job description and main responsibilities

  • To provide administrative and project support to the Project Implementation Team Lead, Senior Workforce Development Officer – TEL and the Technology Enhanced Learning Team.
  • To act as the first point of contact for enquiries from end users.
  • To deliver training in the Virtual Learning Environment to staff across the Trust.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.

Newcastle Hospitals encourages all staff and volunteers who are appointed to join the Trust to be fully vaccinated against COVID-19.

Person specification

Qualifications

Essential criteria
  • Good standard of education to GCSE level
  • NVQ Level 3 in Business Administration or equivalent qualification / experience

Knowledge

Essential criteria
  • Knowledge and experience of a wide range of administrative procedures
Desirable criteria
  • Knowledge of NHS
  • Knowledge and experience of project work
  • Knowledge of learning management systems
  • Experience in Training delivery

Skills

Essential criteria
  • Excellent organisational skills
  • Excellent communication skills
  • Ability to work unsupervised and prioritise work under pressure
  • Excellent IT skills

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in People: GoldMindful employer.  Being positive about mental health.Age positiveDisability confident employerCare quality commission - OutstandingDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant Gold AwardRIDI Awards Finalist 2021Stonewall Gold 2022

Documents to download

Apply online now

Further details / informal visits contact

Name
Ian Wiltshire-Young
Job title
Senior Workforce Development Officer
Email address
ian.wiltshire-young@nhs.net
Telephone number
01919177403